How do I upload a film?
Just click on Upload
to start. It's a two step process. First, we ask you to provide details about your film,
such as when and where it was filmed so that we can catalogue it properly in the Archive.
Second, you select the file from your own machine, and the upload process can begin.
This can take some time,
depending on the size of the film. Once the file has
arrived safely at reelintime.com, we do some processing on it so it's easy to playback on
the site before everything is ready.
When processing has finished, your uploaded film will be visible in the Archive for
everyone to see unless you chose to store it in your Vault (in which case other people
can find it but can't play it unless you invite them by name — see the help
about your Vault for more
If you want to get your films onto reelintime.com, but they're not in digital format
yet, then you want our conversion service.
How long/large can my film be?
There's no explicit limit on how long your uploaded film runs for,
but its filesize must be less than 200Mb.
It's impossible to say how long your uploaded film can be because many factors
affect the filesize. For example, an uncompressed, high-resolution film just a couple of minutes
long can be over the limit, but another film with better compression and lower resolution
might run for half an hour and still come in under the filesize limit.
So if your film's filesize is too big, there are steps you can take to reduce
it before you upload. You'll need to use conversion software to do that — there
are products available at a range of prices, as well as a variety of free
software which may be able to help (such as
Convert the file to smaller dimensions
Film playback on reelintime.com runs
at around 484 x 364 pixels, so it's a good idea to reduce your film down to these
dimensions before you upload. If your film doesn't quite match this aspect ratio,
it's usually OK just to fix the width at 484 pixels.
- Choose an efficient format
Some video formats are more efficient than others. It can get complicated though,
because some film formats allow you to use different codecs (which do the encoding
for you), which make different tradeoffs between size and quality.
What video file formats can I upload?
We support a wide range of video file formats, including all the common ones.
This includes video file formats such as WMV, AVI, MOV, and MPG.
For the technically minded, click here for specifics.
How do I upload a film from DVD onto reelintime.com?
You will need to use ripping software, to rip the film off your DVD before you can upload it.
Unfortunately, DVD files (such as .VOB, .IFO and .BUP files) can't be uploaded to
reelintime.com. This is because they are not actual video files but files used as part
of the DVD container format. Ripping effectively combines these components into a single,
recognisable video file.
There are products available at a range of prices, as well as a variety of free
software which may be able to help (such as
Most ripping software lets you control the settings of the files
it produces. Our recommended file format for playback on
reelintime.com is MPEG4 (Divx, Xvid, or SVQ3 rather
than h.264) at 484 x 364 resolution with MP3 audio (64k mono).
You could also choose to break your film into shorter sections or chapters.
How long will my film take to upload?
That depends on the filesize and the speed of the connection. But a large file may
take a long time, so be patient! The upload progress bar should indicate how
your upload is doing.
Depending on your connection speed and the size of the video, it can take anywhere from
a few minutes to an hour or more to upload a video. Note that it is normal for the
upload speed of your internet connection to be considerably slower than its
Generally, if you have a high-speed Internet connection you can expect the upload
to take somewhere between 1-5 minutes for every 1MB.
However, the experience is different for every user because of the variation in
Why can't I see the film I've just uploaded?
Once you've uploaded your film, it's placed in a queue and is processed
automatically. If the site is particularly busy, this may take a while, but
often it can all be done in a couple of minutes. The filesize and the length
of your film do affect this process, so for big films, you'll have to wait a little
longer. The film will be listed, but you won't be able to play it until it's
You can see
your own films
at any time by clicking on My Account near
the top right-hand corner, and then clicking All My Films.
What should I put in my film description?
To best promote your film, its description should be both accurate and interesting.
Here are a few tips to help you get started:
Make your description clear and specific
Your video should stand out from the crowd. Try to determine what content it
contains that will help users distinguish it from other videos. Using
descriptive language in complete sentences is a good idea.
Choose the right theme
The theme into which you place your video is part of its description as well.
People are more likely to watch it more frequently if you've put it under
the relevant theme.
How do I tell my friends I have a new film?
Share your video by emailing your friends a link to your film. When you
watch any film on reelintime.com, there's a Share button underneath
You can also post the film to your blog. The embed code to use is shown
alongside the video. Copy and paste that into your blog post's HTML.
My upload didn't work! Help!
Normally you'll see the progress bar fill up as your film is uploaded,
and then it's done. If your upload fails, it could be one of these
If your upload starts well, and the progress bar advances over time, but
then freezes, it's worth leaving it running for a little while longer. The
most likely cause for this will be network congestion, which may clear.
If the progress bar doesn't move for a long time, cancel the upload (for example,
by going to another page or closing the window) and try again later.
Bad File Format or Encoding Error?
If the upload seems to go OK, but then fails with a file format
error message, or reports an Encoding Error when you look
at All My Films, then check that your file is one of the
supported formats. Be sure
that the file really is the format you think it is: just changing
the filename extension (e.g., renaming a file to .wmv) won't make
it the right format. There are a few proprietary codecs (that's the
encoding used within the file format) that can also cause problems,
but those are rare. Try saving the file in a
different format, or
with different encoding.
If your upload never works, then it's possible that your firewall software may be
preventing it. This might happen if you're on a corporate or school network
— in such cases you'll need to check with your network administrator
to find out what restrictions are in place.